Top 3 Online Auction Sites and their Insightful Ways on Serving Customers Better
Placing a bid for an item can be fun and exciting especially in online auctions sites. You can find stuffs that are maybe your first time to see in your entire life. At eBay, for example, the A-Z of categories to buy and bid on is overwhelming. In fact, they have this category called “Everything Else”. Webstore also has this sort of thing.
Auction is an old tradition and it doesn’t require much brain – but more of money and confidence. Auction site like uBid present its listings in a very simple manner. Ads never go out of the scene but they are properly placed on the sides where they should really belong.
Many review sites really go in-depth when benchmarking products and services. The award winning 10TopTenReviews actually did a very good job in presenting their 2015 Online Auction Sites Comparisons report. They compared the selling fees, selling features, listing options, payment options, and support program of the ten best auction sites of 2015 and tabulated the results on a very compelling way.
I am sharing these observations so as to give bidders and auctioneers ideas and insights about auction platforms and on how can they fully benefit from using them. Reliable sources of information such as review sites can further enhance the learning curve of a buyer engaging in ecommerce transactions. Much has been provided to us by 10TopTenReviews on these top 3 online auction sites but I would like to contribute more by highlighting a feature on each site that is unique, useful, and has big relevance to the satisfaction of their every visitor.
eBid
On top of every page in eBid is a statement which reads:
eBid vs eBay. An independent comparison. See why thousands are coming to eBid.
When you click the link, you will see a portion of the comparison done by 10TopTenReview between eBid and eBay. Despite eBay is winning based on the overall rating, eBid is also winning on other aspects particularly on listing fees and final value fee. This vital information is what eBid wants to emphasize to its customers that they are a great value marketplace.
eBay
eBay is very detailed when it comes to presenting its products to the consumers. But what’s noticeable on every bottom of each page in eBay is this banner for eBay’s Money Back Guarantee program. Their commitment to helping customers on their issues with their purchased products is well reflected in this campaign banner. When you proceed to the page, here’s the message that will welcome you:
Shop on eBay with complete confidence. eBay is here for you.
Webstore
Webstore has this green “Donate” button on top of its every page. Clicking the button will bring you to the page that clearly and humbly cite the purpose of their donation campaign. Here’s a portion of their message to the site visitors.
Webstore is operated and provided to the public as a free community service. We do not have any corporate backing or private investors to help pay the bills. Your donations help keep the site alive!
Every auction site is equipped with a dedicated FAQ, Help or Customer Service page. Both old and new shoppers will be guided accordingly if they will pay attention on the contents of this page. While the information that I shared could have little or no significance at all to your biding or shopping activities on each site, they are concrete reminders that customers like you are always on top of their business priorities.
